Last updated: 22 Jan 2026
By accessing or using the JoyfulGifts website or Android mobile application, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. About JoyfulGifts
JoyfulGifts is an online gift store offering curated gift products for various occasions.
All orders placed through our platform are fulfilled on a Cash on Delivery (COD) basis.
2. User Eligibility
- You must be at least 18 years old to place an order
- By using our services, you confirm that the information provided is accurate and complete
3. Orders & Payments
- All orders are Cash on Delivery only
- No online payments are accepted
- Prices are listed in Indian Rupees (₹)
- We reserve the right to cancel any order due to stock unavailability or verification issues
4. Product Information
- Product images are for representation purposes only
- Actual product color or packaging may vary slightly
- Product descriptions are provided to the best of our knowledge
5. Shipping & Delivery
- Delivery timelines may vary based on location
- JoyfulGifts is not responsible for delays caused by courier partners, weather, or unforeseen circumstances
- Incorrect address or unreachable customer may result in order cancellation
6. Replacement Policy
- Replacement is available only for damaged, defective, or incorrect products
- Requests must be raised within 7 days of delivery
- No refunds are provided as all orders are COD-based
- Replacement eligibility is subject to verification
(Refer to our Refund & Replacement Policy for full details.)
7. Order Cancellation
- Orders can be cancelled before dispatch
- Once dispatched, cancellation is not allowed
8. User Responsibilities
You agree not to:
- Misuse the website or app
- Provide false or misleading information
- Attempt unauthorized access to systems or data
9. Intellectual Property
- All content, logos, images, and text on JoyfulGifts are the property of JoyfulGifts
- Unauthorized use or reproduction is strictly prohibited
10. Limitation of Liability
JoyfulGifts shall not be liable for:
- Indirect or incidental damages
- Loss caused by misuse of products
- Service interruptions beyond our control
11. Termination of Access
We reserve the right to suspend or terminate access if:
- Terms are violated
- Fraudulent or abusive activity is detected
12. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
13. Changes to Terms
JoyfulGifts may update these Terms & Conditions at any time.
Continued use of the platform indicates acceptance of updated terms.
14. Contact Information
For any questions regarding these Terms:
JoyfulGifts
Email: support@joyfulgifts.in
Phone: 9801609341
Website: https://joyfulgifts.in